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Privacy Policy


Stamford Healthcare Credit Union On-line Privacy
The staff and Board of Directors at SHCU values the trust in us in this online service. We know that our members expect privacy and confidentiality in all dealings with the Credit Union. You can be confident that we will take the necessary steps to protect the privacy of information shared with us. No action will take place involving your data without prior consent from our member.

Types of nonpublic personal information we collect about you
We collect and retain data from individual members including information we receive from you on the on-line applications and forms. We also retain data from transactions you initiate through the Home Banking product in order to process your requests.

Information we disclose about you

We disclose the following kinds of nonpublic personal information about you to affiliated or nonaffiliated third parties such as financial service providers, ATM networks, and payment processors:

  1. Information we receive from you on application forms such as your name and account number.
  2. Information about your transactions with us or others such as account balance, payment history and usage of our system. We will not reveal specific information about members accounts or other personally identifiable data to affiliated or unaffiliated third parties except as follows:

  3. A. When the information is required to complete a transaction that you initiate;
    B. When you request it;
    C. When disclosure is required by law ( e.g. subpoena, investigation of fraud, etc.).
Children's Online Privacy
The law requires parental consent to collect or use information from a child under 13. If you are a child under 13, please show this to your parents and do not use the online services of this institution without verifiable parental consent pursuant to the Children's Online Privacy Protection Act.

Ecommerce Security

Visitors to our web site will remain anonymous. We do not collect identifying information about visitors to our site. When a Pin (Personal Identification Number) is used to enter a secured area, only the member will have access to it. No employees or other member can extract the PIN after it has been entered. Our servers collect standard non-identifying information about visitors to the site, such as date and time visited, IP address, city, state and county. This information is only used to comply standard statistics on site usage.

If the member has provided identification (such as name and address) via e-mail or information request forms, the information will only be used to communicate with them to handle their request. It is not sold or transferred to other parties. All email submitted from the Credit Union web site is encrypted and sent directly to the authorized Credit Union employee's email box to insure confidentiality.

Web Site Applications
Stamford Healthcare Credit Union's loan and membership application are secured and all information entered by the member is encrypted and emailed to a secured server. Only an authorized Credit Union Employee can access and print the applications from the secured server to secure confidentiality.

Stamford Healthcare Credit Union site contains links to other Web sites. SHCU is not responsible for the privacy practices or the contents of such Web sites.

Important Information about Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you: when you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.